+27 (0) 10 786-4796 manager@btmmanagement.co.za

The BTM Team

Let us introduce you to the BTM team who are here to support you.

Benjamin Francois

Portfolio Manager

Benjamin has experience in the management of both Sectional Title schemes and Homeowners Associations. He is committed to delivering professional, responsive, and solutions focused property management, with a strong emphasis on governance, financial oversight, compliance, and fostering positive relationships between trustees, owners, and service providers.

Known for his organised approach and attention to detail, Benjamin works closely with clients to ensure that communities are well managed and that day-to-day operations run efficiently. He values clear communication, proactive problem solving, and building lasting relationships through trust and accountability.

Outside of property management, Benjamin is a dedicated martial artist and holds a Black Belt in Goju-Ryu Karate. The discipline, resilience, and commitment developed through years of training are qualities he brings into his professional life every day.

Celestine Hart

Portfolio Manager

Celestine is a Portfolio Manager at BTM with more than eight years of specialised experience in Sectional Title and Homeowners’ Association management. She has completed the Paddocks Sectional Title Course and holds a certificate in Financial Management, equipping her with strong financial and governance expertise essential for effective property management.

Recognised for her hands‑on approach, Celestine is dedicated to delivering exceptional service and fostering long‑term, trust‑based relationships with clients. She believes that successful property management is rooted in clear communication, proactive problem‑solving, and a genuine commitment to community wellbeing.

Driven by professionalism and service excellence, Celestine takes pride in creating value for the communities she manages. Her clients rely on her for responsive, reliable, and solutions‑focused support that consistently meets the evolving needs of their properties.

Donald Weir

Department Manager

Donald Weir is a seasoned finance professional with over two decades of leadership in the property management sector. As a Chartered Accountant [CA(SA)] and Certified Internal Auditor (CIA), he has built his career around financial performance, strategic management, and operational excellence.

For 20 years (2005–2025), Donald served as Financial Director at Pretor Group (Pty) Ltd, one of South Africa’s leading property management companies. He played a key role in driving financial results, ensuring compliance, and supporting sustained business growth. His expertise includes financial planning, governance, risk management, and corporate strategy.

Outside of work, Donald is married with two children and enjoys cycling, gym training, and padel.

Jacques Pretorius

Residential Estate Manager

Jacques Pretorius brings over 21 years of entrepreneurial experience and a proven track record in residential estate management. He currently oversees three upmarket estates located in Kyalami, Hyde Park, and Sandton, where his reliable, trustworthy, and results‑driven approach has earned him strong recognition.

Jacques focuses on elevating estate aesthetics, upholding community standards, and fostering positive relationships with Directors, residents, and staff. His business background has equipped him with excellent people skills, governance insight, and a deep commitment to service excellence.

He believes in decisive action, open communication, and treating every resident and team member with respect and dignity. Jacques is dedicated to maintaining consistently high standards across the estates he manages, ensuring that each community remains secure, well‑run, and aligned with its long‑term vision.

Lesego Dipale

Portfolio Administrator

Results-driven property management professional with extensive experience in community scheme management, portfolio administration, and client relationship management.

Backed by nine years of HOA experience in leading client service delivery, conducting estate inspections, and ensuring the effective maintenance, compliance, and operational excellence of residential communities.

Previously gained nine years of finance administration experience within the security sector, developing strong expertise in financial controls, stakeholder engagement, and business operations.

Recognised for strategic thinking, sound governance, and the ability to build trusted relationships with trustees, homeowners, service providers, and executive stakeholders while delivering exceptional service and sustainable portfolio performance.

Pamela Chetty

Senior Portfolio Administrator

Pamela Chetty is a seasoned professional in the property management industry, bringing over a decade of experience in portfolio administration and client service. She began her career in 2012 with Trafalgar Property Management’s Durban office as part of the National Trust Accounts team. In 2018, she relocated to Johannesburg, where she transitioned into Sectional Title portfolio administration and continued to expand her expertise.

Pamela has developed extensive knowledge in managing both Sectional Title and Homeowners’ Association (HOA) portfolios. Her core strengths include portfolio administration, resolving account queries, back office support, compliance, and mentoring and training administrative staff. She is known for her efficient, client focused approach and her ability to build strong, collaborative relationships with clients, trustees, directors, and colleagues.

Passionate about continuous learning, Pamela believes that effective communication, teamwork, and attention to detail form the foundation of successful property management. Her commitment to service excellence is reflected in the consistent support and professionalism she brings to every portfolio she manages.

Outside of her professional role, Pamela treasures spending quality time with her young child, family, and loved ones. She values the importance of creating meaningful memories and embraces every opportunity to share life’s moments with those closest to her.